(Athens)

Reference Number: GR_CCOKO1018

The position:

We are looking for passionate and self-motivated professionals to join our Customer Care team in Athens.

• Dealing with clients? inquiries via live chat, email and telephone
• Performing personal clientele analysis and taking actions as required
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Cooperating effectively with other departments as required
• Contributing to team effort by achieving targeted results

• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Outstanding communication and interpersonal skills
• Fluent Korean speakers with excellent oral and written skills in English
• Ability to multitask and maintain a high-level of organization
• Excellent computer literacy
• Valid work permit required